COVID-19 Elevated Hygiene Practices

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We are looking forward to welcoming you, your family and friends to Dorchester on the Beach with the priority of taking care of your safety during the COVID-19 epidemic and beyond.  With this in mind, we have launched enhanced cleaning procedures and guidelines with our cleaning team for the apartments and the operation of the building from check-in to check-out.  Dorchester on the Beach is a COVIDSafe APP user and we encourage all guests and owners to download the app.

  • Your Cleaning Team
    • All our cleaning team are participating in increased personal hygiene standards utilising gloves and antibacterial hand santiser available to them on their trolleys
  • Common Areas
    • Including all entrance and exit doors, foyers, lifts, handrails, apartment keys and fobs, pool and BBQ seating and equipment, intercoms, after hour key safe, reception, reception counter, foyer furniture, fire exit doors, door handles, garbage chutes and main garbage room have rigorous cleaning protocols requiring that all surfaces are thoroughly treated with disinfectants
    • We have increased frequency of cleaning through all common areas
  • Apartments
    • Your apartment will undergo our new thorough cleaning standards and be checked off by supervisors
    • Your apartment will then be treated with our newly purchased disinfectant and santiser ULV fog sprayer
    • Your apartment will then be sealed off to allow drying and sanitising with no entry to your apartment until you arrive
  • Guest Check In & Departure
    • All guests will be required to register at reception and tap and go eftpos with pin is available
    • All receipts will be emailed to you
    • All welcome and departure information will be by email
    • Social distancing practices will be adhered to until no longer required by Australian Health Authorities

We appreciate the opportunity to welcome you to Dorchester on the Beach and we take your safety and hygiene while staying at the Dorchester very seriously.  We are the building managers and we are your hosts and live on site. 

We want you to feel safe and secure therefore we have implemented these best industry practices for hygiene and sanitation to help ensure your family’s health and safety.  Please contact us if you have any questions.  We also are following the directives of the Queensland Government https://www.covid19.qld.gov.au/government-actions/gatherings

Michael & Karen Cross, Managers