Dorchester Accommodation Near Broadbeach FAQs

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FREQUENTLY ASKED QUESTIONS

What type of apartments do you have?

The Penthouse 3 Bedroom Ocean View Apartment
The jewel in the crown of Dorchester on the Beach, this 3 bedroom, 3 en-suite, 3 level Penthouse apartment offers absolute beachfront accommodation across 349sqm of breathtaking indoor and outdoor space. An immaculate open plan living and dining area delivers spectacular 180 degree views of the entire Gold Coast & Surfers Paradise Beachfront. Upstairs a large living space flows through to an expansive wraparound balcony with covered terrace and wet bar, leading to the draw dropping 360 degree view rooftop terrace.

3 Bedroom Ocean View Superior Apartments (4 ½ star rated)
These superior apartments have the highest quality fittings and fixtures.  Perfect family holiday, absolute beach front Surfers Paradise, no roads to cross, huge three bedroom renovated apartment, only two apartments per floor, stunning beach and Gold Coast views.  These apartments cater for up to 6 people or a 7th person on a rollaway.

3 Bedroom Ocean View Deluxe Apartments (4 star rated)
These modern apartments are high 4 star standard with well-appointed fittings and fixtures – Perfect family holiday, absolute beach front Surfers Paradise, no roads to cross, huge three bedroom renovated apartment, only two apartments per floor, stunning beach and Gold Coast views. These apartments cater for up to 6 people or a 7th person on a rollaway.

Deluxe Ocean View 1 Bedroom Apartment (4 star rated)
Perfect getaway for 2 people only (no exceptions) – These modern apartments are high 4 star standard with well-appointed fittings and fixtures.  Absolute beach front Surfers Paradise, no roads to cross, huge 1 bedroom renovated apartment, only two apartments per floor, stunning beach and Gold Coast views.

Standard (Not Renovated) Ocean View 3 Bedroom Apartment (3 star rated)
Our non-renovated apartments have all had some degree of renovation but are not as modern as our deluxe and superior apartments.  These apartments cater for up to 6 people or a 7th person on a rollaway, they are in the same position and are the same size as the higher quality apartments and offer families the opportunity of a large beach front holiday apartment at a more affordable rate.  Perfect family holiday, absolute beach front Surfers Paradise, no roads to cross, huge three bedroom non renovated apartment, only two apartments per floor, stunning beach and Gold Coast views.

Standard (Not Renovated) Ocean View 1 Bedroom Apartment (3 star rated)
Perfect getaway for 2 people only (no exceptions) – Our non-renovated apartments have all had some degree of renovation but are not as modern as our deluxe and superior apartments.  These apartments are in the same position and are the same size as the higher quality apartments and offer couples the opportunity of a beach front holiday apartment at a more affordable rate.  Absolute beach front Surfers Paradise, no roads to cross, huge 1 bedroom non renovated apartment.

How many people can fit in a 3 bedroom apartment?

The three bedroom apartments can accommodate up to 6 guests on 2 queen and 2 single beds, a 7th person on a rollaway can also be added for an $30.00 extra per night.  Some of our apartments do have king beds which will split to make 4 singles.  Please contact us directly to discuss your specific requirements.

How many people can fit in a 1 bedroom apartment?

Our one bedroom apartments are exactly the same as our 3 bedroom deluxe and standard not renovated apartments but the owners of these apartments allow us to lock down to one bedroom.  You are asked to just use one bedroom and one bathroom but still enjoy the full use of the rest of the apartment.  The price structure for our 1 bedroom apartments allows for 2 people only (with no exceptions).

Can baby equipment like cots and high chairs be organised?

We can certainly hire in baby equipment just contact us in regard to what you require and we will be happy to give you a quote.

Are all the apartments the same size?

Yes, all of our apartments are exactly the same size (150 sqm) apart from the Penthouse which is more than double in size with 348 sqm of internal and external living.

Is there a view from every level?

Dorchester on the Beach is unique being closer to the sand than any other apartment building on the Gold Coast beach front.  All apartments face East and there are only 2 apartments per floor which allow uninterrupted beach front and ocean views from Coollangatta in the South to the Moreton Bay Islands in the North from every level.

Is Dorchester on the Beach ideal accommodation for families in Surfers Paradise?

Dorchester on the Beach specialise in family holidays with direct private beach front access close to the patrolled Northcliffe Surf Club beach.  There is also a beautiful heated swimming pool and family BBQ area.  Kids can enjoy a free unlimited in house movies package with kids channels, sports and movies and free unlimited high speed broadband/WiFi.  We also have some body boards available for the kids to use at no extra cost.

What are the facilities in the apartments?

All the apartments are fully self-contained, they have full kitchen facilities, lounge / dining area, separate bedrooms and bathrooms as well as laundry in each.

Can groceries be arranged for delivery into the apartments?

Of course, if you order groceries for delivery we are happy to put the groceries away in your apartment for you.  All deliveries should be between 10:30am and 5pm and must be co-ordinated with us in advance.

Are the apartments air-conditioned?

Yes, all the apartments have air-conditioners.

Do you provide the bedroom and bathroom linen?

All the bed linen and the bathroom towels are provided, however you might like to bring your own beach / pool towel but if not, we do have beach towels available at reception (limited number) at no cost.

Are the apartments non-smoking?

Smoking is not permitted in the apartments and if smoke is detected there will be extra charges for cleaning and deodorizing of the apartment, however you may smoke on the balcony with the doors firmly closed to ensure that there is no smoke wafting into the apartment.

Is the pool heated?

Yes – all year round the pool is heated to 27-28 degrees

Does Dorchester on the Beach have a free service tour desk?

Yes, we offer a FREE booking service for all of the theme parks and attractions that are available on the Gold Coast as well as some of the Sunshine Coast attractions, we have extensive knowledge of the Gold Coast and happy to chat with and advise you on all the activities.  You can also book your tickets and transfers directly through our website on this link http://www.thedorchester.com.au/gold-coast-activities/

What is the check-in and check-out times?

Normal check-out time is 10.00am, if you require a later departure time this will be subject to availability on the day.
Normal check-in time is from 2.00pm, however if you arrive early and the apartment is available we are happy for you to check-in early. If we have guests in the apartments the night before then we will have the apartment ready for you as quickly as possible after they depart at 10.00am and we would be happy to look after your luggage until check-in is available.

If you are arriving after 5pm at night or Saturday or Sunday please contact us with your estimated time of arrival so we can coordinate your check-in with you.

What are your office hours?

We open reception at 9:00am every day except Christmas Day and Good Friday and we close at 5.00pm Monday to Friday and 12noon on Saturday.  If you are arriving on Sunday and Public Holidays please contact us in advance so we can co-ordinate your check-in.

If we were to arrive after your office is closed, how do we gain access?

We do have an after-hours procedure which is very simple, once we have processed a deposit to secure your booking we will send you a confirmation letter.  If you are arriving outside our office hours, you must contact us in advance so we can organise your after-hours access information and advise you of your access code. We then catch-up with you on the following morning for registration, we also always provide you with a contact number in the un-likely event that you have any difficulties with obtaining your keys.

Is there internet and wifi available?

Dorchester on the Beach provides free unlimited high speed broadband/WIFI.

Are pets allowed?

We all love our pets but unfortunately due to health regulations we are not able to accommodate your fury or feathered friends.

How far are you from Surfers Paradise – Cavill Avenue Mall?

Dorchester on the Beach is 950 metres South or a 10-minute walk either along Surfers Paradise Beach or along Garfield Terrace.  NorthCliffe Tram stop is our closest tram G:Link stop.  Taxis pick-up and drop off at Dorchester on the Beach.

How far are you from Broadbeach?

Dorchester on the Beach 1.5 km North or is a 15-minute walk either along Surfers Paradise Beach or Old Burleigh Road.  There is a local bus stop ½ block away with buses every 15 minutes.  You can also catch the Tram from NorthClifee Tram stop G:Link to Broadbeach and the Gold Coast Convention and Exhibition Centre, Jupiters Casino and Pacific Shopping Centre.  Taxis Pick-up and drop off at Dorchester on the Beach.

How far are you from Jupiters Gold Coast Casino?

We are 10 minutes by tram, car or taxi from Jupiter’s Gold Coast Casino

How far are you from the Gold Coast Convention and Exhibition Centre?

We are 10 minutes by tram, car or taxi from the Gold Coast Convention and Exhibition Centre which is adjacent to Jupiters Gold Coast Casino

How far are you from Pacific Fair Shopping Centre in Broadbeach, Gold Coast?

We are 10 minutes by tram, car or taxi from Pacific Fair Shopping Centre

How far is Harbour Town?

Harbour Town is around 25 mins to travel by car and you can catch a local bus to the shopping centre from the bus stop just around the corner

How far is Robina Shopping Centre?

Robina Shopping Centre is around 25 mins to travel by car and you can catch a local bus to the shopping centre from the bus stop just around the corner

Why is this location so good?

We are only a 10 minute walk to the middle of Surfers Paradise but also just far enough away to not be effected by the hustle & bustle or the noise of the night clubs.

How close is the beach?

We are right on the beach, you walk through the secure pool area and straight on to white soft sand.  Dorchester on the Beach sticks out further on to the beach than any other building on the Gold Coast.

Where are you in relation to the Theme Parks?

Seaworld is located straight up the beach road, 15 minute drive while Movieworld, Wet N Wild and Dreamworld are around 30 minutes away by car or transfer.

BEST of both worlds

Perfectly located Accommodation between the heart of Surfers Paradise and the sophistication of Broadbeach's dining precinct.

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